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Concierge Services

Delivering unexpected moments of delight

We are committed to making sure our guests feel as comfortable and cared for as possible.

Our very own Hannah delivering an unexpected moment of delight for our guests: fresh scones & hot coffee.
Our very own Hannah delivering an unexpected moment of delight for our guests: fresh scones & hot coffee.

Concierge Services at Villa is an added luxury that you will not find in most Post-Acute Care Centers. Just as you would call down to the Concierge Desk in an upscale hotel, guests within the center can call upon our Concierge for alternative dining options, specific items to make their stay more comfortable, or simply be available when you need a hand to hold.

We look forward to delivering a comfortable experience for you and your loved one, mimicking your daily routine from a hand delivered newspaper to your evening nightcap.

We go above and beyond by offering:

Games
Games
Reading materials
Reading materials
Fresh flowers
Fresh flowers
Coffee
Coffee
Takeout meals
Takeout meals
Electronics
Electronics

"Extraordinary customer service from Shelly of Concierge Services. Every single day my needs were met. On my third day at Villa, I yearned for a protein smoothie and Shelly went the extra mile and bought me one! Another day, I was mentally exhausted and requested a manicure. I was disappointed to find there were no openings. To my surprise Shelly came to my room and personally gave me a hand massage with lotion, lifting my spirits."

Marcia T