Villa Healthcare received the distinction based upon the results of more than 1,000 employee surveys.
Villa Healthcare, which has years of experience in skilled nursing facility consulting, and supports 28 centers throughout the Midwest, announced that it has earned Great Place to Work® in Aging Services certification from the Great Place to Work Institute.
Great Place to Work is the global authority on building, sustaining, and recognizing high-trust, high-performing workplace cultures. Villa Healthcare received the distinction based upon the results of more than 1,800 employee surveys from across all Villa Healthcare locations. Staff were asked to anonymously share their views on aspects such as pride in the organization, communication impact, belief that their work makes a difference, and feeling that their work has special meaning. To ensure that all team members had a voice in the evaluation and ranking process, feedback was not weighted according to role or tenure.
“We have always viewed employee satisfaction and patient satisfaction as integrated elements of our vision, which is to make people better,” commented Villa Healthcare’s CEO Mark Berger. “We are proud and honored to earn Great Place to Work certification. It is a validation that we are on the right track in fostering an environment and culture where our incredible team members feel valued, trusted, respected and supported.”
Some of Villa Healthcare’s acclaimed employee-centric investments and programs include:
- The “BETTER” service excellence program, which is a code of conduct that encapsulates the company’s shared standards of team members working together on behalf of our guests. Employees are introduced to the program on their first day.
- Culture Committees in each location, which focus on ways of keeping employee morale high, as well as plan team-building events and activities.
- A “Team Member of the Month” program in each center to recognize and celebrate employees.
- Establishing a Vice President of Engagement role to evolve and focus on the organization’s work culture and satisfaction.
“With the recent national news of devastating staffing shortages in SNFs, good workplace culture is more important than ever to attract and retain talent and care for our elderly and disabled,” said Dr. Jacquelyn Kung, of Great Place to Work’s Senior Care Affiliate Activated Insights. “We applaud Villa Healthcare on their Great Place to Work certification, and for the good work happening every day in their community.”